I would give them a zero if I could. I feel jacked because the only way to leave a review was to give them one star.
Very irresponsible, no communication skills and definitely no care for the patient's who use them for supplies. For 8 plus years the same excuses, delays and wrong & incomplete orders month after month. Oh yeah calling PA location not any better. My son's feeding bags are due 10th of the month, no notification and today 1/15/15 5 days later no delivery
I'm forced to deal with these bumbling idiots. My medically fragile granddaughter cannot seem to get her tube feeding formula. First it's being delivered, then overnighted, then it's God knows where, anywhere except where it's supposed to be.
The rep on the phone was rude and very unprofessional. I like they delivery drivers they are the only reason I'm not gonna change company's. Management needs an overhaul and replace them with caring people.aterall we the client's are sick and some are dying. That's all I'm gonna say.
No empathy. They don't give a rats ass if you have your supplies or not.
I have been using prompt care approximatley 5 weeks. I am very satisfied with their service for home infusion. The nurse who comes to my home to check my pic line is genuinely concerned with my well being and is friendly and down to earth. They always call to let me know when my shipment is coming, and are on top of getting refills as needed. Prompt care in Clark always returns my calls promptly. When I had an issue with a reaction to my medicine, they called me back before my doctor did, and followed up with me for the next few days. I am highly satisfied with their services.
Very discusted with the services . I connot get through to to emergency oncall number .. no one ever picks up the phone .. changing my sons company asap i cant do this .. i would not even give them one star
Promptcare Home Infusion Llc is a US Health facility based in Clark, New Jersey. Promptcare Home Infusion Llc is located at 51 Terminal Ave, Clark, NJ 07066, USA.
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