On the first visit they were stumped about why the limit switch was coming on and not allowing the furnace to keep up with the thermostat. They recommended a duct cleaning suspecting the issue was low airflow. The duct work was very dirty. It had not been cleaned in many years. I had the ducts cleaned 4 days later. I called for a follow up visit because the heating system was still showing the same error codes and had the same issue of heat not keeping up with the thermostat. Again they came out the same day I called.
My 92 year old mother called GT after her heating was not keeping up with the thermostat. They came out the same day as an emergency call as she is a VIP contract customer.
Awesome experience w Steve M. Did a great job on a complicated fix. Would not leave until it was done. Highly recommended
Steven is a superb professional. We are extremely pleased with his kind and patient demeanor, integrity, expertise and thoroughness. He went to great lengths to explain the company's services and prices. Everything was upfront before work began. Steven explained our options and we did not feel any pressure to do more than was necessary. Once we agreed to the work that needed to be done, he explained all in detail. He went above an beyond what we expected. It is without hesitation that we give Steven and Good Tidings our highest recommendation!
Steven took troubleshooting to the next level - he tested everything again and didn't give up until he figured out it was the blower motor. This was a very difficult diagnosis and took significant time.
Steven was very professional, curious, and friendly. He quickly diagnosed out problem and thoroughly explained all my options. He ordered the parts needed for the repair and came back the next day to install everything. I would definitely recommend him. I have always had positive experiences with good tidings.
First time customer. Great response time! Same day service! Office personnel were polite and anxious to help me with my issue. Steven was very courteous and knowledgeable. He gave me different options for repair without being pushy, which I appreciated. I will be a return customer!
You get what you pay for - GT employees are honest, dependable and skilled.
At 8:50AM the very next day I received a call to schedule the installation and the part was in their possession.
He didn’t have the part on the truck (it was 10:00PM) and said they should have it the next day. Steven left 4 portable electric heaters behind at no charge to keep the house at a comfortable temperature that night.
Good Tidings Plumbing Heating Cooling is a US Plumber based in Clark, New Jersey. Good Tidings Plumbing Heating Cooling is located at 1225 Westfield Ave, Clark, NJ 07066, USA.
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