3rd, Tried to checkout from the kiosk they had on table but it wasn't working. Took about 10 mins to track down our server to get the check. Gave him my credit card to pay and noticed he serviced another table (taking their order) with my credit card in his hand, then went to pos to check us out. I had to stand up from our table to make him notice we needed to leave and you have my credit card.
I have such mix feelings about this place. Until yesterday I had always had a pleasant time. customer service had always been on point even when I had shown up with a big group. Unfortunately the last time I went, yes at 12:30am, the bar tender was horrible. Online it says they close at 2am but is really at 1am. I didn't mind that the information was wrong, I just wanted food. I figure I can order to go and problem solve. Sadly she was nasty, rude to my friend and did everything with an attitude. I worked retail and I know is a pain when customers come in late but a job is a job. What really set me off is that she was not rude to the guy that came after us. Like I said before, I had never had an issue at this Applebee's. I really hope management handles this.
4th, Husband had to use the restroom. He came back as fast as he left. When I asked what happened he said the restroom was filthy. There was urine all over the floor and toilet seats. Now I would understand if the place was crowded and they didn't have anyone available to check in on the condition of their restrooms but the restaurant was mostly empty when we got there. It just shows the laziness of the staff and management.
1st, the booth we were seated at smelled like a dirty rag. I guess whatever they used to clean the table was dirty itself.
All of my food was not good or wrong except the mozzarella sticks. The service was okay
Mind you, I don't expect extraordinary food or service from a chain restaurant like this BUT there are basic hospitality practices that every restaurant should implement. Very disappointed with my experience at this Applebee's.
2nd, when place our order from the 2 for $20 menu thinking these items would be quicker since its a special. We received the appetizer fairly quickly but then waited 35 mins after that to receive the entree. This wouldn't have annoyed us as much but we were seeing other people who came in after us get their food before us. We had to ask about our food and were told it be 2 more mins. When the food finally came out it totally wasn't worth the wait. It seemed like they microwaved my entree because the beef was ridiculously tough and mash had develop a slight skin. I was so over it.
Came her on a Saturday, a little after 4pm thinking it would a quick in and out before the evening rush. Boy were we wrong.
Bad service. I asked for appetizers to share with my family and the waiter didn't offer plates. On top of that she forgot what we had ordered, which she asked 30 mins later. When I asked for the check, again she forgot. Horrible. Not coming back.
WORST EXPERIENCE EVER. Hostess had an attitude. Our server never showed up. 30 minutes later, we had to call someone to get us a server. Jak V (our server) comes over, full of attitude. Barely came by the table. No one told us about the $.49 extra charge for flavor for $1 margaritas. We called for a manager. No one came. Fun night ruined. NO ONE COME HERE. Such a waste.. I would give this place negative stars if I could.
Applebee S Neighborhood Grill Bar is a US Restaurant based in Clark, New Jersey. Applebee S Neighborhood Grill Bar is located at 1255 Raritan Rd #310, Clark, NJ 07066, USA.
Please contact with Applebee S Neighborhood Grill Bar using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Applebee S Neighborhood Grill Bar opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.